Support Knowledge Base

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How to add cancellation reasons

1. Go to Settings > Features choices and tick the Dashboard - Settings - Booking - Cancellation reasons box.

2. Click Update settings at the bottom of the page.

3. Then go to Settings > Bookings > Cancellation reasons > Add cancellation reason.

4. Enter a new reason and click Update cancellation reason

This will then be added to your cancellation reasons template next time you go to cancel a booking.