How to delete customer disclaimers

There may be certain instances where a customer asks you to remove the details of their disclaimer, or a disclaimer completed for them as the group leader e.g Their child. 

There are two different ways in which these details can be removed:

Method 1

1. Go to the Customers section at the top of the dashboard.

2. Search the group leader and open up their customer profile.

3. Click the Bookings sub-menu and select the Attendees option from the left-hand side of the page - this will then display anyone who has completed a disclaimer for the group leader, including the customer themselves if applicable. 

4. Tick the diclaimer or disclaimers you wish to remove and select the Redact data protection details option from the Actions drop-box. Finally, click Apply. 

Method 2

1. Go to the Reports section at the top of the dashboard. 

2. Click on the Bookings tab on the left-hand side of the page. 

3. Then click on the Attendee report. 

4. Click Filters and choose your search parameters to narrow down your search results.

5. Using the keyword box in the top-right corner, type the name of the group leader or the name of the individual who filled out a disclaimer. 

6. Tick the disclaimer using the tick selector and choose the Redact data protection details option from the Actions drop-box. Finally, click Apply.